Welcome to Swagat Masala. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
1. General Information
This website is owned and operated by Topli & Sons (Swagat Masala), based in Akola, Maharashtra. By accessing or using this website, you agree to be legally bound by these terms.
2. Product Information
We strive to ensure that all product descriptions, prices, and images are accurate. However, minor variations may occur due to lighting or packaging updates. Swagat Masala reserves the right to modify or discontinue products without prior notice.
3. Pricing & Payment
- All prices are listed in INR (₹) and are inclusive of applicable taxes.
- We accept payments through secure online payment gateways and UPI.
- Orders are only processed after successful payment confirmation.
4. Shipping & Delivery
- We offer delivery across India.
- Estimated delivery time is 5–7 business days, depending on your location.
5. Return & Refund Policy
- We do not accept returns unless the product is damaged or incorrect.
- To be eligible for a refund, the issue must be reported within 48 hours of delivery, with clear photos of the product and packaging.
- Refunds (if applicable) will be processed within 7–10 working days to the original payment method.
6. Cancellations
- Orders can be cancelled only if they haven’t been shipped.
- Once dispatched, cancellations are not allowed.
7. Use of Website
You agree not to misuse the site or use it for any illegal or harmful purposes. We reserve the right to block access or take action against misuse.
8. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Swagat Masala and may not be reproduced without permission.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle your data.
10. Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of Akola, Maharashtra.
For any questions, please contact:
📍 Topli & Sons – Swagat Masala
Plot No. N-160, M.I.D.C. Phase 4, Yeota Road, Opp. Power House, Akola (MH) – 444104
📞 +91 9860894071
📧 topliandsons@gmail.com